Privacy Policy

At Ecodle, we believe that trust is the foundation of every meaningful relationship. Just as we carefully craft personalized luxury gifts with exceptional attention to detail, we are equally committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://ecodle.com, purchase our products, create an account, subscribe to our communications, or otherwise interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

To provide you with a seamless shopping experience, we may collect different types of information depending on how you interact with our website.

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact our customer support team, we may collect information including:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Company name (where applicable)
• Payment details (processed securely by third-party payment providers)
• Personalized messages, names, initials, artwork, or customization details submitted for your order
• Customer support inquiries and correspondence

You voluntarily provide this information when using our services.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of your visit
• Referral source
• Shopping behavior
• Cookie identifiers
• Website performance data

This information helps us understand visitor behavior and improve your browsing experience.

How We Use Your Information

We use the information we collect to provide a premium shopping experience and improve our products and services. Your information may be used to:

• Process and fulfill your orders
• Create customized and personalized products
• Verify and complete payment transactions
• Arrange shipping and delivery
• Communicate order confirmations and shipping updates
• Respond to customer service requests
• Improve our website functionality and user experience
• Personalize website content and recommendations
• Detect fraudulent activity and maintain website security
• Comply with legal and regulatory obligations
• Send newsletters, product updates, and promotional offers if you have opted to receive them

We only collect information necessary for legitimate business purposes.

Personalized Orders

Many Ecodle products are customized according to the information you provide. Personalization details, including names, initials, messages, dates, photographs, or uploaded designs, are used solely for producing your customized products.

Customers are responsible for reviewing personalization details carefully before completing their purchase, as customized products may not be eligible for returns or exchanges except in cases of manufacturing defects or production errors.

Payment Information

Your payment security is extremely important to us. Ecodle does not store your complete debit card, credit card, or banking information on our servers. Payments are securely processed through trusted third-party payment gateways that utilize industry-standard encryption and security protocols to protect your financial information.

Cookies and Tracking Technologies

Like many modern e-commerce websites, we use cookies and similar technologies to enhance your shopping experience. Cookies help us:

• Remember your shopping cart
• Save your preferences
• Improve website performance
• Understand visitor behavior
• Analyze website traffic
• Measure marketing effectiveness
• Deliver relevant product recommendations

You may choose to disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share limited information only with trusted service providers that assist us in operating our business, including:

• Payment processors
• Shipping and logistics partners
• Website hosting providers
• Email communication platforms
• Customer support systems
• Marketing and analytics providers

These partners receive only the information necessary to perform their services and are required to protect your information appropriately.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

Although no internet transmission or electronic storage method is completely secure, we continuously monitor and improve our security practices to maintain a safe online shopping environment.

Marketing Communications

If you subscribe to receive updates from Ecodle, we may occasionally send information about:

• New product launches
• Exclusive collections
• Seasonal gifting ideas
• Promotions and special offers
• Company news

You may unsubscribe from these communications at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Request a copy of your personal data
• Object to certain processing activities where permitted by law

We will respond to legitimate requests within a reasonable timeframe and in accordance with applicable legal requirements.

Third-Party Services

Our website may include links to third-party websites or integrate services provided by external companies.

These websites operate independently from Ecodle, and we are not responsible for their privacy practices, content, or policies. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Ecodle does not knowingly collect or solicit personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate parental consent, we will take reasonable steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological developments.

Any updates will be posted on this page along with a revised “Effective Date.” Continued use of our website following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

Ecodle

Website: https://ecodle.com